Three service functions, one coordinated team.
Each service is presented here as a working dashboard: what it covers, the benefits it provides, how the process runs, and answers to common questions.
Store Design & Build
We manage the path a store takes from brief to launch: platform selection, storefront design, and checkout build, so the store is ready to convert from day one.
- Platform selection & setup
- Storefront design & build
- Checkout & payment configuration
- Clear QA process before launch
Marketing & Growth
Our growth function handles campaigns, content and conversion work, aiming to keep traffic, conversion rate and repeat purchase moving in the right direction.
- Campaign planning & execution
- SEO & content support
- Conversion rate optimisation
- Documented reporting process
Platform & Technology Integration
We maintain the systems layer connecting storefronts, payment processing and marketing tools, with an emphasis on reliability and responsible data handling.
- Platform reliability practices
- Payment processing coordination
- Data handling aligned with our Privacy Policy
- Ongoing system monitoring
How the three functions differ.
Store Design & Build
- Focus: the store itself
- Owns: platform, design, checkout
- Measured by: launch readiness & conversion
Marketing & Growth
- Focus: traffic & conversion
- Owns: campaigns & content
- Measured by: growth & return on spend
Platform Integration
- Focus: systems & data
- Owns: platform reliability
- Measured by: uptime & security practice
Common questions about our services.
How does a store build work?
We begin with discovery, then move through design, build and QA before launch, with checkpoints at each stage so nothing reaches launch untested.
How can I contact my project team?
You can reach our team by email at support@directcommercelimited.com or through the contact form on our Contact page.
Do you build on a specific platform?
We work across the major e-commerce platforms and recommend the one that fits your catalogue, budget and growth plans, rather than defaulting to one option.
How is my data handled?
Data is handled in line with our Privacy Policy, which sets out what is collected, why, and how it is protected.
Curious how it all fits together?
Read about our engagement model on the Business Model page.